Privacy policy

Privacy policy Jess 6th February 2020

Privacy Policy

About us

Our website is owned and operated by Fizz Gallery Ltd, a limited company registered in England under company number 06852461, whose registered address is 26 Hill Road, Clevedon, BS21 7PH

Our VAT number is 869802771

Our Data Protection Officer is Sandy Prater, who can be contacted by email at sandy@fizzgallery.co.uk  by telephone on 01275 341 141, or by post at the above registered address.

Fizz Gallery Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our gallery/retail premises and websites, www.fizzgallery.co.uk and www.thefizzcollection.co.uk and we will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

This Privacy Policy explains what happens to personal information that you provide to us, or data we collect from you whilst you visit our website or engage in a business transaction with us.

We may change this policy from time to time by updating this page. We recommend you review this page regularly. By using our website, you’re agreeing to be bound by this Policy.

What type of information do we collect from you?

We may collect the following information:

  • Your name
  • Your contact information including email address, postal address and telephone number
  • Information provided voluntarily by you. For example, when you register for information or make a purchase online.

What we do with the information we collect?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To provide information to you that you request relating to our artists, designers, makers, products or services.
  • Internal record keeping.
  • When your consent has been provided in advance, we will periodically send information to you by email about new products, special offers or other information which we think you may find interesting and valuable.

Do we share your data?

We will never sell your personal details to any third party.  We may pass your details to partner companies to enable us to provide our products and services to you (such as our artists/designers or courier companies) but not without your prior authority to do so.

Storing Your Personal Data

Data Security is very important to us and to protect your data we have taken suitable measures to safeguard and secure it.  Personal data is secured on our password protected internal systems which can only be accessed by employees of Fizz Gallery Ltd.  If you wish to know more about the storage of your personal data, please contact our Data Protection Officer.  We will only hold your personal data on our systems whilst we require it to provide you with our products and services or whether required to do so for regulatory reasons.

Accessing and updating your information

You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us you can unsubscribe at any time or by emailing our Data Protection Officer Sandy Prater – sandy@fizzgalelry.oc.uk , calling 01275 341 141 or following the link at the bottom of our emails.

You can request to see the personal data we hold about you at any time by contacting our Data Protection Officer and we will provide the information to you within 30 days of your request. Similarly, if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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